Unparallel Adventures SL
Last update: November 15, 2024
1. Data Controller
Unparallel Adventures SL, with registered office at C/Niula 2, Bolvir, 17539, Girona, and NIF B19379981, is the entity responsible for the collection, storage and processing of personal data provided by users and customers. For any questions or requests regarding the processing of personal data, you can contact our team at [contact email].
2. Personal Data Collected
Unparallel Adventures collects the following personal data from its customers and users:
- Name and surname
- Phone number
- Birthdate
- Email address
- Billing information for those customers who make a purchase
3. Purposes of Data Processing
The personal data collected will be used for the following purposes:
- Booking management and customer profile: To process and manage reservations made by customers and create a personalized user profile.
- Sending promotional communications: To send promotional content and offers for products and services, provided that the user has given their consent to receive this type of communication.
4. Legal Basis of the Treatment
The processing of personal data is carried out in accordance with Spanish and European legislation (GDPR). The legal basis for the processing of personal data of customers is the explicit consent of the user, required at the time of data collection.
5. Transfer of Data to Third Parties
Unparallel Adventures does not share its users' personal data with third parties outside of the trusted services mentioned (Shopify, Klaviyo and Typeform). All data is processed and stored securely in accordance with current regulations.
6. Data Retention
The personal data provided will be kept indefinitely as long as Unparallel Adventures remains active, in order to maintain the customer history and purchases made. The data will be deleted if the company ceases its activity or the user exercises their right to deletion.
7. User Rights
Under the GDPR, users have the right to:
- Access: Request information about the personal data we have on file.
- Rectification: Correct or update your personal data if it is inaccurate or incomplete.
- Elimination: Request the deletion of your data when it is no longer necessary for the purposes described.
- Opposition: Object to the processing of your personal data in certain circumstances.
To exercise these rights, users may contact Unparallel Adventures at [contact email].
8. Security Measures
Unparallel Adventures guarantees the security of personal data through the security measures implemented by the providers of its information collection and processing platforms (Shopify, Klaviyo and Typeform), who comply with European security standards and GDPR regulations.
9. Use of Cookies and Tracking Technologies
This website uses cookies and other tracking technologies, including functional, analytics, and marketing cookies. These technologies help improve user experience, analyze site usage, and personalize content. Users have the option to accept or decline the use of non-essential cookies through their browser settings.
10. Modifications to the Privacy Policy
Unparallel Adventures reserves the right to update this policy in the event of changes in applicable legislation or its privacy practices. Users will be informed of any relevant changes. The policy is reviewed annually to ensure its compliance with current regulations.